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Assessment Information

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The Profile XT™ is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool that employs 21st Century technology to put the right people in the right jobs. It is administered on the Internet and reports are immediately available.

Profiles Sales Assessment™ is an effective tool for building and developing a top-notch professional sales organization. This comprehensive assessment is used for selecting, training, and coaching salespeople who become more productive and successful in order to achieve their sales goals. Using Profile Sales Assessment™ gives sales managers the power to lead and focus on the specific needs of each salesperson and strengthen their sales organizations. Administered on the Internet, the Profile Sales Assessment™ assessment is very easy to use. Detailed reports are instantly available and written in sales department jargon that is easily understood by salespeople.

Profiles WorkForce Compatibility™ is a tool for measuring the compatibility between a manager (executive, director, supervisor, team leader) and their employees. Productive working relationships are created when you know more about your similarities and differences. You and your employee benefit by a better understanding of how you can work together to realize both your individual and cumulative potential. This WorkForce Compatibility Report consists of Profiles Summary, Characteristic Comparisons, Working Together and Next Steps.

Step One Survey II™ lowers an employer’s risk when hiring people to positions of trust and responsibility. Employee theft costs employers an average of $9 per employee, per day - that’s over $2,000 a year, per employee, that comes off the bottom line. This survey helps to identify reliable job candidates with integrity and work ethic who are drug free. The Step One Survey II is how companies protect themselves from theft of money, property, time, and other assets.

Customer Service Profile™ Poor customer service costs your company dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every customer service encounter has the potential to gain repeat business or drive it away. Concise and easy to administer, the Customer Service Profile identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success. Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company’s perspective on providing customer service with the perspective typically found for those in your industry. Recognizing that distinct industries have specific customer service values, the Customer Service Profile is also available as a custom product for healthcare, hospitality, financial and retail industries.

Profiles Performance Indicator 2.0 is a management tool that provides managers and leaders with essential information to more effectively manage the performance of their employees. The Profiles Performance Indicator 2.0 provides key insights to understanding your employee, what motivates them, and how to improve their performance.

Profiles Team Analysis™ makes team building both challenging and rewarding. Effective teams achieve results far beyond what individuals could accomplish on their own. But team building is far more than putting a group of people together and hoping for the best. This system reports the attributes of each team member, shows the team’s strengths and alerts the team leader to potential problems.

CheckPoint 360º™ is a powerful professional development tool, that positively impacts an individual’s growth and career, and an organization’s success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant’s competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.

CheckPoint SkillBuilder Series™ consists of 18 self-paced, self-improvement programs designed to help managers improve their performance. The SkillBuilder Series is a companion to the CheckPoint 360° Competency Feedback System, offering managers the opportunity to develop the competencies that are most important to their professional growth and success. Available exclusively on the Internet.

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